Customer Service

Your satisfaction is our top priority.

Contact us at 800-373-8027

Email us at

Credit card payments are processed through our encrypted Converge Secure Payment Processing Service, or you may pay with a PayPal account

No Credit Card or Payment Processing Information is collected or maintained within this website. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers (Converge or PayPal) database.After a transaction, your private information (credit cards, etc.) will not be stored on our servers.

Upon completing your transaction, you will receive an automated email from Christian Banners with your Order Status, please check your email spam filter to ensure that you receive Order Status updates.

Your Order Status will remain as "Awaiting Fulfillment" while your banners are under construction, when your items are shipped you will receive an automated email with UPS Tracking Information.

Order Fulfillment

Shipping and Order Fulfillment

Our preferred shipping provider for US destinations is UPS, for destinations outside of the US we use USPS. We can ship to virtually any address in the world. Products shipped to international destinations may have tariffs or duties imposed by the destination country. These charges will be your full responsibility.When you place an order, we will estimate shipping and delivery dates for you based on our schedule board. Depending on the time of year, shipping date estimates can range from 2-4 weeks average. You can contact us at any time for an estimated delivery date.

If you need something sooner, or have a "hard date" that you need your banners by, please call us and we will make every attempt to meet your deadline... we can move really fast, but you have to let us know!.

Important Information

Products shipped to international destinations may have tariffs or duties imposed by the destination country.
These charges are not under our control will be your responsibility.


Returns Policy - Satisfaction Guarantee

Your satisfaction is guaranteed! You may return most banners within 7 days of delivery for a full refund. Custom Banners made specifically for your church which are not re-sell-able to other churches are not returnable for refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly.

Important information

Returned banners improperly packaged may be unsalable and ineligible for a full refund. If you need to return an item, please contact us for packing instructions at 800-373-8027 or 360-686-3277.

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